Prize Draws T & C's
EZ CAR CARE PRIZE DRAWS
TERMS AND CONDITIONS
FREE POSTAL ENTRY AVAILABLE — NO PURCHASE NECESSARY
Promoter: Halo Autocare Limited trading as EZ Car Care
Company Number: 10845533
Registered Address: Alex House, 280/8 Chapel Street, Salford, Manchester, England, M3 5JZ
Trading Address: Unit 5 & GMC House, Discovery Park, Crossley Road, Stockport, SK4 5DZ
These Terms and Conditions apply to the EZ Car Care Lab Experiment Prize Draw – September 2026 (“Prize Draw”).
By entering the Prize Draw through either the paid online entry route or the free postal entry route, entrants agree to be bound by these Terms and Conditions.
1. THE PROMOTER
1.1 The promoter of the Prize Draw is Halo Autocare Limited, trading as EZ Car Care (“EZ Car Care”, “the Promoter”, “we”, “us” or “our”).
1.2 The Prize Draw is operated as a free draw with both a paid entry route and a free postal entry route.
1.3 No purchase is necessary to participate using the free postal entry route described in section 6.
2. THE PRIZE DRAW
2.1 The Prize Draw relates to a special limited-edition product created as part of the EZ Car Care Lab Experiment.
2.2 During the development of the Lab Experiment, EZ Car Care may invite its customers and social-media audience to vote on or suggest matters such as:
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the type of car-care product;
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product combinations or hybrid formulations;
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fragrance;
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colour;
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product name;
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packaging; and
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other characteristics.
2.3 Participation in any poll, comment thread, vote, survey or product-development discussion does not constitute an entry into the Prize Draw and does not increase an individual's chances of winning.
2.4 Entry into the Prize Draw is only made through one of the valid entry routes described below.
3. OPENING AND CLOSING DATES
3.1 The Prize Draw will open at:
12:00pm BST on Friday 11 September 2026
(the “Opening Date”).
3.2 The Prize Draw will close at:
10:00am BST on Friday 18 September 2026
(the “Closing Date”).
3.3 All paid online entries must be successfully submitted before the Closing Date.
3.4 All free postal entries must have physically arrived at the Promoter's trading address before the Closing Date.
3.5 The date of posting a postal entry will not be treated as the date of receipt.
3.6 Entries received after the Closing Date will not be included.
3.7 Entrants using the postal route are responsible for allowing sufficient time for ordinary first or second-class post to arrive before the Closing Date.
4. ELIGIBILITY
4.1 The Prize Draw is open to residents of England, Wales and Scotland who are aged 18 years or over at the time of entry.
4.2 The Prize Draw is not open to:
a. employees of Halo Autocare Limited;
b. employees of any company directly involved in operating or administering the Prize Draw;
c. agents, contractors or suppliers professionally connected with the Prize Draw; or
d. immediate family or household members of any person described above.
4.3 By entering, an entrant confirms that they satisfy the eligibility requirements.
4.4 The Promoter may require a winner to provide reasonable evidence of:
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identity;
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age;
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address; and
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eligibility
before awarding a prize.
4.5 Failure to provide reasonable evidence when requested may result in the relevant entry being disqualified and another winner being selected.
4.6 Entries must be made in the entrant's own name. Entries made on behalf of another person, through automated systems or through false identities are prohibited.
5. PAID ONLINE ENTRY
5.1 Eligible participants may enter online through the relevant EZ Car Care Prize Draw page at:
5.2 Paid entries cost:
£1.00 per entry.
5.3 Entrants may select the number of entries they wish to purchase, subject to the maximum entry limit set out in section 7.
5.4 The entrant must provide accurate contact information during checkout.
5.5 Once payment has been successfully processed, the appropriate number of entries will be allocated to the entrant.
5.6 Each paid entry has exactly the same chance of winning as each valid free postal entry.
5.7 Purchasing products from EZ Car Care outside the Prize Draw does not automatically provide additional entries unless explicitly stated on the relevant Prize Draw page.
6. FREE POSTAL ENTRY
6.1 Eligible participants may also enter the Prize Draw without purchasing an entry.
6.2 To enter using the free postal entry route, send an ordinary first or second-class postal communication to:
EZ CAR CARE LAB PRIZE DRAW
Halo Autocare Limited
Unit 5 & GMC House
Discovery Park
Crossley Road
Stockport
SK4 5DZ
6.3 The postal entry must clearly include:
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full legal name;
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full residential postal address;
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email address;
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telephone number;
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confirmation that the entrant is aged 18 or over;
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the words “EZ Car Care Lab Experiment Prize Draw – September 2026”; and
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the number of entries requested.
6.4 An eligible entrant may request between 1 and 100 free entries, subject to the overall entry limit contained in section 7.
6.5 No payment to EZ Car Care is required for postal entries.
6.6 The entrant is responsible only for the ordinary cost of sending the communication by first or second-class post.
6.7 Recorded delivery, Special Delivery, courier services or other premium or special delivery services are not required and should not be used as a condition of entry.
6.8 Postal entries will be processed and entered into the same Prize Draw entry pool as paid online entries.
6.9 Free postal entries will not be identified, weighted, downgraded or otherwise treated differently when the winner is selected.
6.10 A valid free entry has exactly the same chance of winning as a paid entry.
6.11 Postal entries must be received before the Closing Date.
6.12 Proof of posting is not proof of receipt.
6.13 The Promoter accepts no liability for postal entries which are lost, delayed, damaged, illegible or incorrectly addressed.
6.14 Incomplete or illegible postal entries may be rejected where the Promoter cannot reasonably identify or contact the entrant.
7. ENTRY LIMITS
7.1 A maximum of 100 entries per person is permitted for this Prize Draw across all entry methods combined.
7.2 For example, an entrant who purchases 40 entries online may obtain no more than a further 60 valid postal entries.
7.3 Entrants must not attempt to exceed the limit by using:
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multiple email addresses;
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different telephone numbers;
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multiple customer accounts;
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alternative names;
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another person's identity; or
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any other method intended to circumvent the limit.
7.4 Where the Promoter reasonably believes an entrant has exceeded the maximum entry limit, entries above the permitted maximum may be removed.
7.5 Entries submitted through paid and free routes are otherwise treated equally.
8. CHANCES OF WINNING
8.1 The likelihood of winning depends upon the total number of valid entries received before the Closing Date.
8.2 Each valid entry represents one opportunity to be selected.
8.3 There will be five separate winners.
8.4 Once an entrant has been selected as a winner, that entrant's remaining entries will be removed from subsequent selections so that five different individuals win where there are at least five eligible entrants.
8.5 No particular likelihood of winning is guaranteed.
9. THE PRIZES
9.1 There are five prizes available.
9.2 Each winner will receive:
One 500ml limited-edition EZ Car Care Lab Experiment product.
9.3 A total of five 500ml bottles will therefore be awarded to five separate winners.
9.4 The formulation, fragrance, colour, product type, branding and appearance of the Lab Experiment product may be influenced by community voting and product development undertaken before the Prize Draw closes.
9.5 The final product will be described and/or shown through EZ Car Care's website or social-media channels before the draw takes place.
9.6 Because the product is being created as a limited-edition Lab Experiment, reasonable differences may exist between photographs, development samples and the final bottled product.
9.7 Any prize supplied for consumer use will be subject to the Promoter's applicable product quality and safety procedures and will include any usage or safety information reasonably required for the product.
9.8 Winners must follow all instructions and safety information supplied with the product.
9.9 Unless otherwise stated, the prize does not include any additional products, cash, accessories or services.
9.10 The prize is personal to the winner and may not be transferred before it is awarded without the Promoter's consent.
9.11 There is no automatic cash alternative.
9.12 If a prize becomes unavailable for reasons genuinely outside the Promoter's reasonable control, the Promoter may provide an alternative prize of equal or greater value or, where appropriate, a reasonable cash alternative.
9.13 The Promoter will not reduce the value of the advertised prize because fewer paid entries than anticipated are received.
10. SELECTION OF WINNERS
10.1 The Prize Draw is based entirely upon chance.
10.2 After the Closing Date, all valid paid and free entries will be placed into the same entry pool.
10.3 Five winners will be selected using a computer process capable of producing verifiably random results.
10.4 The Promoter will retain reasonable records demonstrating:
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the valid entry pool;
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the random selection process; and
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the winning entries.
10.5 The Promoter may conduct and/or announce the draw during a live broadcast on the EZ Car Care Facebook page or another EZ Car Care social-media channel.
10.6 The planned draw time is approximately:
12:00pm BST on Friday 18 September 2026.
10.7 The live broadcast is intended to provide transparency and entertainment. The validity of the Prize Draw does not depend on an entrant watching the live broadcast.
10.8 The Promoter's decision regarding the administration of the draw will be final, subject to applicable law and the requirement that the draw is conducted fairly and in accordance with these Terms.
11. WINNER NOTIFICATION
11.1 The Promoter will make reasonable efforts to contact each winner using the email address and/or telephone number provided with their entry.
11.2 Winners will normally be contacted within two business days of the draw.
11.3 Winners may be required to provide reasonable evidence confirming their identity, age and eligibility.
11.4 A winner must respond to the Promoter within seven days of the Promoter's first notification unless otherwise agreed.
11.5 If a winner:
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cannot reasonably be contacted;
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does not respond within seven days;
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is found to be ineligible;
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has breached these Terms; or
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refuses the prize,
the Promoter may withdraw that winner's entitlement and randomly select another eligible winner from the remaining valid entries.
11.6 The Promoter will make reasonable efforts to ensure that all five advertised prizes are awarded.
12. DELIVERY OF THE PRIZE
12.1 Delivery of the prize to a valid address in England, Wales or Scotland will be provided by the Promoter at no additional charge.
12.2 The Promoter aims to dispatch prizes within 14 days of successful verification and confirmation of the winner's delivery details.
12.3 Delivery times may vary because of circumstances outside the Promoter's reasonable control.
12.4 The winner is responsible for supplying a complete and accurate delivery address.
12.5 The prize cannot normally be claimed by a third party on behalf of the winner.
13. ANNOUNCEMENT AND PUBLICITY
13.1 The names of winners may be announced during an EZ Car Care live broadcast and/or through EZ Car Care's website, email or social-media channels.
13.2 The Promoter may publish limited information reasonably necessary to demonstrate that valid prizes have been awarded, such as:
first name, surname initial and county or general location.
13.3 A winner may object to or request that the amount of personal information published be reduced by contacting:
13.4 Where the Promoter is required to provide winner information to the Advertising Standards Authority or another competent authority, it may do so notwithstanding such an objection where legally required.
13.5 Winners will not be required to participate in promotional photography, video or marketing as a condition of receiving their prize unless they separately agree to do so.
14. FAIR PARTICIPATION AND DISQUALIFICATION
14.1 The Promoter reserves the right to reject or disqualify entries where it reasonably believes that:
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false information has been provided;
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an entrant is under 18;
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an entrant is not resident within the permitted territory;
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an automated entry system has been used;
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an entrant has attempted to manipulate the draw;
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an entrant has exceeded the permitted number of entries;
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an entry has been forged or tampered with;
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payment has been fraudulently made or reversed;
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multiple identities have been used to circumvent entry limits; or
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there has otherwise been a material breach of these Terms.
14.2 The Promoter will exercise these rights reasonably and in the interests of administering the Prize Draw fairly.
15. LOST OR FAILED ENTRIES
15.1 The Promoter is not responsible for entries that fail to arrive because of circumstances outside its reasonable control, including:
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postal delays or loss;
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internet failure;
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payment-provider outages;
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telecommunications failures;
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server or hosting issues;
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incorrect information supplied by an entrant; or
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device or browser problems.
15.2 Proof of payment or proof of posting does not necessarily constitute proof that a valid entry has been successfully received and accepted.
15.3 Nothing in this section allows the Promoter to exclude liability which cannot lawfully be excluded.
16. CANCELLATION, SUSPENSION OR CHANGES
16.1 The Promoter intends to run the Prize Draw on the dates advertised.
16.2 The Promoter will not cancel, extend or materially alter the Prize Draw merely because fewer paid entries than anticipated have been received.
16.3 The five advertised prizes will remain available regardless of paid entry volume.
16.4 The Promoter may suspend, cancel or amend the Prize Draw where it becomes genuinely necessary because of circumstances outside its reasonable control, fraud, technical failure, safety concerns, legal requirements or another exceptional circumstance that makes the Prize Draw impossible or unlawful to operate as advertised.
16.5 Where a material change becomes necessary, the Promoter will take reasonable steps to minimise disadvantage to entrants and communicate the change clearly.
16.6 Where the Prize Draw is cancelled and cannot reasonably proceed, paid entry fees will be refunded where appropriate.
17. DATA PROTECTION
17.1 The Promoter will process personal information for the purposes of:
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administering the Prize Draw;
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validating entries;
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preventing fraud;
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contacting winners;
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delivering prizes;
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responding to enquiries or complaints; and
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complying with applicable legal and regulatory obligations.
17.2 Personal information will be processed in accordance with the EZ Car Care Privacy Policy available on the EZ Car Care website.
17.3 Entering this Prize Draw does not, by itself, constitute consent to receive marketing emails, SMS messages or other electronic marketing from EZ Car Care.
17.4 Where entrants are invited to consent to marketing, any such consent will be requested separately.
17.5 Choosing not to consent to marketing will not affect an entrant's eligibility, number of entries or chance of winning.
18. COMMUNITY IDEAS AND PRODUCT DEVELOPMENT
18.1 Before or during the Prize Draw, customers and followers may voluntarily submit suggestions concerning the Lab Experiment through social-media comments, polls, surveys or similar channels.
18.2 Submission of an idea is voluntary and is separate from entry into the Prize Draw.
18.3 The Promoter may take inspiration from general audience suggestions, voting results and feedback when developing the Lab Experiment product.
18.4 Unless separately agreed in writing, participation in community voting or general feedback does not give a participant ownership of the finished EZ Car Care formulation, product, branding, packaging or marketing materials.
18.5 Nothing in these Terms transfers ownership of independently existing intellectual property belonging to an entrant.
19. SOCIAL MEDIA
19.1 The Prize Draw may be promoted or announced through Facebook, Instagram and other social-media platforms.
19.2 This Prize Draw is not sponsored, endorsed, administered by or associated with Facebook, Instagram or Meta Platforms, Inc.
19.3 Entrants release those platforms from responsibility for the operation of the Prize Draw to the extent permitted by law.
19.4 Any questions, comments or complaints concerning the Prize Draw should be directed to EZ Car Care rather than the social-media platform.
20. LIABILITY
20.1 Nothing in these Terms excludes or limits the Promoter's liability for:
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death or personal injury caused by its negligence;
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fraud or fraudulent misrepresentation;
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defective products where liability cannot lawfully be excluded;
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breach of statutory consumer rights; or
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any other liability which cannot lawfully be excluded.
20.2 Subject to section 20.1, the Promoter will not be responsible for losses caused by events outside its reasonable control.
20.3 Prize products must be used in accordance with the instructions, warnings and intended uses supplied by the Promoter.
20.4 The Promoter is not responsible for damage caused by deliberate misuse, incorrect dilution, inappropriate application or failure to follow supplied product instructions, except where liability cannot lawfully be excluded.
21. COMPLAINTS AND CONTACT
21.1 Questions or complaints concerning the Prize Draw may be sent to:
Email: team@ezcarcare.co.uk
Telephone: 0161 509 5676
or in writing to:
Halo Autocare Limited t/a EZ Car Care
Unit 5 & GMC House
Discovery Park
Crossley Road
Stockport
SK4 5DZ
21.2 Please include sufficient information to allow the Promoter to investigate the matter.
21.3 The Promoter will endeavour to deal with complaints fairly and within a reasonable period.
22. GENERAL
22.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in force.
22.2 A failure by the Promoter to enforce a provision on one occasion does not waive its right to enforce that provision subsequently.
22.3 These Terms constitute the rules governing this Prize Draw together with any specific information displayed prominently on the relevant Prize Draw page.
22.4 Where there is an accidental inconsistency between promotional advertising and these Terms, the Promoter will resolve the matter fairly and in accordance with applicable law and the reasonable expectations created by the advertising.
22.5 These Terms are governed by English law.
22.6 Entrants resident in England or Wales may bring proceedings in the courts of England and Wales.
22.7 Entrants resident in Scotland may bring proceedings in the Scottish courts or, where legally permitted, the courts of England and Wales.
IMPORTANT ENTRY SUMMARY
Prize: Five × 500ml limited-edition EZ Car Care Lab Experiment products
Winners: Five separate winners
Paid Entry: £1 per entry
Free Entry: Available by ordinary first or second-class post
Maximum: 100 entries per person across all routes
Age: 18+
Location: England, Wales and Scotland only
Opens: 12:00pm BST, Friday 11 September 2026
Closes: 10:00am BST, Friday 18 September 2026
Draw: Approximately 12:00pm BST, Friday 18 September 2026
Winner Selection: Verifiably random computer draw
FREE POSTAL ENTRY AVAILABLE — NO PURCHASE NECESSARY
© 2026 Halo Autocare Limited t/a EZ Car Care